Special Services for those qualified under ADA

All Mountain Rides primary buses are accessible with lift or ramp equipment to help those who need it, so everyone can utilize our fixed route bus services. If you cannot make it to our existing fixed routes, Mountain Rides provides door to door accessible van service in the Ketchum – Sun Valley area for those who qualify under the Americans with Disabilities Act (ADA) of 1991. This service is a demand response service that requires at least one (1) day advanced notice to schedule trips for those who cannot use the available fixed route service.

Who qualifies under ADA?
All people with disabilities, visible and hidden, including:

• a person with a physical or mental impairment that substantially limits one or more major life functions (eating, breathing, caring for oneself, working, walking, etc.), OR
• a person with a record of such an impairment (even if that record is inaccurate), OR
• a person who is regarded as having such an impairment.

How do you become qualified to ride Mountain Rides ADA service?

To become qualified you must first fill out our ADA form, located here. Once qualified, you are able to schedule trips with Mountain Rides to use this service.

How do I schedule a trip?
To schedule a trip, you must contact Mountain Rides at least one (1) day in advance of the trip by calling 208-788-7433 ext. 104. Be ready to provide all trip details.

When does the service operate?
Mountain Rides ADA demand response service operates the same hours and days as the Ketchum – Sun Valley Town System (route schedule varies by time of year – contact us for details).

Where can I go?
With Mountain Rides ADA demand response service, you can travel to and from any points that located up to two (2) miles on either side of the existing Mountain Rides fixed route system in the Ketchum - Sun Valley Area. This is above and beyond the ADA requirement of three quarters (¾) of a mile thanks to funding that Mountain Rides has received from the 5317 New Freedom program from the Federal Transit Administration.

What about service in Hailey?
Within Hailey, Mountain Rides now operates a new Hailey Town Route that will deviate up to three quarters (3/4) of a mile to pickup those who cannot make it to the regular stops. There is no pre-qualification for this service, but we do require at least one (1) day advance notice for any deviation to pick up or drop off outside of the normal route.